About us

Welcome to Schlossberg Residences!

We are a passionate team specializing in creating unforgettable experiences.


Our story began with the love of hospitality and enthusiasm for the beauty of our region.

Since this year, we have been committed to offering our guests an unparalleled stay.


Our holiday apartments are carefully selected and lovingly furnished to ensure maximum comfort and cosiness.

We believe a successful vacation rental is more than just a place to sleep - it's a home away from home that makes every moment of your trip unforgettable.


We know that every detail counts. From the first contact to the farewell, we want to ensure that your stay with us is smooth and unforgettable.

Our team is always available to assist you with any questions or concerns and to provide you with tips and recommendations for the best local experiences.


At Schlossberg Residences, we strive to not only provide accommodation, but to create memories that last a lifetime.

We look forward to welcoming you and offering you an unforgettable break.


Your Schlossberg Residences team

Rules

1. Check-in is from 3:00 p.m., check-out is at 10:00 a.m. at the latest. Early check-in or later check-out is possible for a fee, subject to availability. Guests who stay beyond the agreed check-out time or delay our cleaning will be liable for all resulting costs and expenses.

2. Cancellation policy: Full refund for cancellations made up to 30 days before check-in. Guests who booked less than 30 days before the check-in date will receive a full refund for cancellations made within 48 hours of booking and at least 14 days before the check-in date. After that, a 50% refund will be issued up to 7 days before check-in. Thereafter no refund will be issued.

3. Guests are not allowed to make reservations within their place of residence at Schlossberg-Residences. Please contact us if you would like to book in your own place of residence.

4. Smoking, parties and excessive noise are not permitted, not even on balconies or in common areas (e.g. hallways). Violations of the smoking ban will result in a fee of €250 plus the costs for special cleaning and damage repairs.

5. Commercial photography/videography without written permission and illegal activities are strictly prohibited.

6. Guests whose number exceeds that specified in the reservation are not allowed. We charge €30 per night of reservation for each unauthorized guest.

7. Animals are not allowed. Violations of our pet policy may result in a separate cleaning fee. Guests with service animals are asked to contact us before their stay.

8. Guests are responsible and liable for the cost of replacing any lost keys, key cards, remote controls or parking permits.

9. Noise level measurement systems may be installed in homes to monitor excessive noise levels. Video surveillance may be installed in public areas.

10. Guests are fully responsible and liable for any damage or loss to the premises and facilities. Guests must report any damage to our customer service team.